Thank you for shopping at Vibershield.

If you are not entirely satisfied with your purchase we are here to help!

Returns

• You have 14 calendar days to return an item from the date you received it.
• To be eligible for a return your item must be unaltered, unworn, and in the same condition that it was received in.
• Your item needs to be accompanied by the receipt for proof of purchase.
• Please include why you are returning your item on your receipt.

               **Please note used or worn merchandise will not be accepted for refund or exchange unless defective upon arrival. 

Refunds

• Once we have received your item, we will inspect it and notify you of your items arrival.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• If your return is denied, we will ship the item back to you. 

Exchanges

• Exchanges can be made up to 14 days from the date you received your item.
•  Please follow the same steps as a return.
• Once approved for an exchange you may choose any item you wish. If the item is more costly than your returning item you are responsible for the remaining cost. If the item is cheaper than your returning item you will receive a store credit. No partial refunds will be given.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Please email us about your return and we can assist you on the next steps.

Contact Us

• If you have any questions on returns/exchanges, please do not hesitate to contact us at info@vibershield.com